|Sick leave, leave and overtime||—|
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Frequently asked questions
How is the subscription price calculated?
For all subscriptions you pay a fixed rate per user per month. This rate depends on the subscription you choose (Basic, Business or Professional) and whether you want to pay monthly or annually. You can cancel a monthly subscription from one month to the next, while an annual subscription continues until the end of the subscription period (with a minimum notice period of 1 month). An annual subscription is much cheaper, given that the user price is significantly lower than with a monthly subscription.
If 5 of you make use of TimeChimp (ie. 5 users) and choose an annual Basic subscription, you pay 6 euros (user price) x 5 (number of users) x 12 (months) = 360 euros per year (30 euros per month).
Do you also have special prices?
We offer 4 packages, namely Basic, Business, Professional and Enterprise. You pay per user per month and you get a discount on the user price if you opt for annual invoicing. Do you have more than 25 users? Then you fall into the Enterprise category and we’ll make you a bespoke offer. Get in touch with us without obligation or send us an email to email@example.com.
How does the free trial period work?
The trial period is without obligation. Once you input all your company details, you get full access to our tool with all its features. You can ask for help via the chat and are invited to an online demo. At the end of these 14 days you can choose to delete all test data or keep the trial version including your data by activating your subscription.
Is it easy to change to a different subscription at a later date?
If you want to switch to another subscription, you can do this yourself in the tool. If it’s an upgrade, it will happen immediately, regardless of whether you have a monthly or an annual subscription. In the case of a downgrade, this will be reflected from the following month in your monthly payment. If you pay annually, the downgrade will occur on the payment date. If you choose to pay annually, you get a discount on your invoice.
Can I still access my data if I cancel my subscription??
After cancelling your subscription you can still retrieve your data. Therefore, you can always view or export data. You can no longer perform new actions.
Do the prices on your website include or exclude VAT?
The prices displayed on our website and in our communications are exclusive of VAT.