Customer portal
Customer portal in TimeChimp: Always insight, hassle-free
With the TimeChimp customer portal, you give customers easy and secure insight into their projects. You decide what they see and when. This way, you can work clearly and prevent misunderstandings.
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Insight, overview and transparency
What is a customer portal?
A customer portal is an online environment where customers get real-time access to relevant project information, such as hours worked, documents and reports. In TimeChimp, that portal is fully protected and can be customized. This way, you stay in control while your customer is always up to date.
What are the benefits of a customer portal?
- 24/7 accessibility — Customers can log in anytime, anywhere.
- Efficiency and Control — You decide what is visible.
- Improved collaboration — Fewer emails, fewer questions.
- Cost savings — Save time and money with fewer manual actions.
- Prevent miscommunication — Everything is in one place.
- Adjust where necessary — See what your customer sees and adjust easily.
Overview for your customer
You and your team record the hours worked as usual. In the customer portal, those hours automatically appear per project, ready to be viewed or approved by the customer. The process is simple and transparent.
Easy approval
If the wish exists, the customer can approve hours via the customer portal. This way, you can work transparently.
Fast communication
Thanks to the customer portal, you keep short lines of communication with your customer. This is because it has a direct insight into the progress of the project.
With TimeChimp, we have ensured that we can invoice up to 3 times faster. That is invaluable.
You have questions. We have answers.
Check out our most frequently asked questions here. If you need further assistance, we're here to help.
In the TimeChimp customer portal, customers get insight into approved hours and relevant project information. Documents can't be shared directly via the portal, but you do maintain full control over what the customer sees.
A digital customer portal saves time, prevents misunderstandings and improves cooperation with customers. Small businesses benefit from direct communication and less manual administration.
Yes, each customer portal in TimeChimp is protected with a unique link per customer. Only people with the link have access, so you can share sensitive information securely.
With the TimeChimp customer portal, you give customers access to registered hours per project. They can view and approve these hours immediately, which ensures transparency and faster communication.
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