This is what Passionate People gives
- Time savings. Passionate People developers log their hours in just five minutes a month. This leaves more time for projects and personal development.
- Personal support. TimeChimp offers Passionate People personal support with a Customer Success Manager. This has led to faster problem solving and better guidance through regular and direct contact.
- Smoother billing process. Passionate People has significantly improved their billing process, so they are now much more efficient. Thanks to the link of hours to invoices, they have been able to halve the time they previously spent invoicing.
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The problem
Diana about Passionate People: “We're a project-oriented company with a small operational team. Most of our employees (55, ed.) are developers who work for our customers. As a tech company, we want to be the leader in this industry. We believe in delivering a complete package. We are not only about providing development services to our customers, but also about creating a community. We organize meetings, lunch-and-learn sessions and conferences. One of our conferences, Dev World, is called “Disneyland for Developers.” You get the idea: in such a dynamic work environment, good time registration is crucial.
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“Our old time registration system did not provide a clear overview of the payment status of invoices. We had to make a lot of sheets ourselves to keep track of payments and to match working hours. This was very error-prone.”
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Diana about their timekeeping system before TimeChimp: “Before we discovered TimeChimp, we used a different system. We were able to send invoices with this system, but it did not have an integrated time registration function and it did not provide a clear overview of the payment status of invoices. We had to make a lot of sheets ourselves to keep track of payments and to match working hours. This was very error-prone. Along with the growth of Passionate People, we needed a more professional solution.”
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The solution
Passionate People was looking for a time tracking tool that offered both integrated time tracking and simple billing options. What was important here was that the system would relieve their employees so that they could concentrate on other tasks. Diana about the way we work at Passionate People: “An important aspect for Passionate People is that our developers have time for their projects, but also for their personal development. We don't want our developers to waste time recording time unnecessarily. When looking for solutions to address our needs, we were quickly recommended TimeChimp - we were lucky with that. TimeChimp meets our needs perfectly.”
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“If an invoice isn't paid, TimeChimp allows us to send reminders, making our financial management much more professional”
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At Passionate People, they use the TimeChimp project module to efficiently manage their work. Developers record their hours worked on specific projects. The managers then use these registered hours to prepare invoices, which are sent to customers. This process ensures an organized way of working and accurate billing, so that both the team and customers know exactly where they stand. Diana about TimeChimp: “Our invoices are based on time recording, so a reliable tool is crucial. If an invoice is not paid, we can send reminders, which makes our financial management much more professional”.
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The result
TimeChimp's integrations and easy administrative management meant that Passionate People was able to keep track of everything in one place. In addition, one of the main advantages of TimeChimp is the significant time savings on Passionate People's administrative tasks: “With TimeChimp, our developers only spend five minutes per month recording hours, leaving more time for projects, conferences and workshops. In addition, our billing system has become much more efficient and we have halved the time we spend invoicing.”
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“With TimeChimp, our developers only spend 5 minutes per month recording time.”
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Finally, Diana would like to make another point: “One of the great advantages of TimeChimp is personal support. We have a contact person within TimeChimp who checks in quarterly and is available to answer questions or resolve issues immediately. This personal support ensures that we always have someone to help us.”
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