Our new packages are based on offering maximum value, flexibility and fairness to our customers. We've introduced a base fee to keep costs per user low and offer predictable, fixed costs for the functionalities that your organization uses. Add-ons such as the customer portal and custom domain have been made available so that customers only pay for the functionalities they actually need. This ensures a transparent pricing structure and a clear package focus. In addition, we offer a basic and advanced API, where the advanced API offers higher usage limits, a PowerBI connection and a template. For larger customers, we are introducing seat bundles starting at 50 seats, which offers flexibility in adding or removing seats and makes for easier administration. These new packages are designed to meet the specific needs of different customer segments and support growth.

Seat bundles were introduced to provide maximum flexibility for larger customers with more than 50 users. These bundles make it easy to add or remove seats as needed, which is ideal for companies in a growth phase. As a result, customers don't have to worry about seat management as much. In addition, seat bundles provide fewer invoices and easier, clearer administration.

The difference between the basic API and the advanced API lies in the usages and extras. The basic API has an adjusted rate limit, ideal for less intensive applications. For customers who want to make a lot of API calls, the advanced API, which offers higher limits, is recommended. In addition, the advanced API includes a PowerBI connection and a template, which adds extra value for data analysis and reporting.

The custom domain is an add-on because it mainly offers value to customers who actually benefit from it, often larger organizations. By offering it as an add-on, we can organize our packages fairly and purposefully, so that customers only use the functionalities they need. This ensures that each customer can make optimal use of our platform, tailored to their specific goals and needs.

The customer portal is now an add-on because it offers a lot of value for the users who actively use it, while others have less need for it. By making the customer portal available as an add-on, we ensure that customers only pay for the functionalities they actually need, making our pricing structure fairer and more transparent. This gives all customers the flexibility to tailor their package to their specific needs without paying for extras they don't use.

We are introducing a base fee to keep the costs per user low while offering a fixed price for the functionalities that provide value to your organization. This provides clarity and predictability in costs, and allows us to clearly define packages and offer optimal flexibility. This allows us to maintain a fair, transparent pricing structure that contributes to the satisfaction and success of our users.